Privacy policy

Privacy Policy

Last updated: October 30, 2026

Flex Drive operates this store and website, including all related information, content, features, tools, products and services (the "Services"). Flex Drive is powered by Shopify. This Privacy Policy explains how we collect, use and share your personal information when you visit, use or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

Personal information we collect
Depending on how you use the Services, we may collect:
- Contact details, such as your name, shipping and billing address, phone number and email address.
- Order and payment details, such as the items you buy, payment method and payment confirmation. Card details are processed by our payment providers; we do not store your full card number.
- Account details, such as your login and preferences, if you create an account.
- Communications with us, such as the messages you send through our Contact page.
- Device and usage information, such as your browser, IP address and how you interact with the Services, collected through cookies and similar technologies.

How we use personal information
- To process and ship your orders, handle returns and provide customer support.
- To send order and shipping updates.
- To send marketing emails if you sign up. You can unsubscribe at any time using the link in any marketing email.
- To keep the Services secure and prevent fraud.
- To improve the Services and comply with legal obligations.

How we share personal information
We share personal information only as needed to run our business, for example with:
- Shopify and other service providers that help us operate the store, process payments, fulfill and ship orders, and provide customer support.
- Marketing and advertising partners, to show you relevant ads. You can opt out of this here: https://h1dty8-9g.myshopify.com/pages/data-sharing-opt-out
- Authorities, when required by law or to protect our rights.
We do not sell your personal information for money.

Relationship with Shopify
Our store is hosted by Shopify, which collects and processes personal information about your use of the Services to provide and improve them. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy: https://www.shopify.com/legal/privacy/app-users. You can exercise certain rights about your data through the Shopify Privacy Portal: https://privacy.shopify.com/en

Cookies
We use cookies and similar technologies to keep your cart, remember your preferences and understand how the Services are used. You can control cookies through your browser settings.

Children's data
The Services are not intended for children, and we do not knowingly collect personal information from anyone under the age of majority.

Security and retention
We use reasonable measures to protect your information, but no method of transmission or storage is completely secure. We keep personal information only as long as needed to provide the Services, meet legal obligations and resolve disputes.

Your rights
Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, and to opt out of targeted advertising. We honor Global Privacy Control signals where required by law. We will not discriminate against you for exercising these rights. We may need to verify your identity before completing your request.

International transfers
We and our service providers may process your personal information outside the country where you live.

Changes to this policy
We may update this Privacy Policy from time to time. We'll post the updated version on this page and change the "Last updated" date.

Contact
If you have questions about this Privacy Policy or want to exercise your rights, send us a message through our Contact page: https://h1dty8-9g.myshopify.com/pages/contact. We reply within 24 hours.